“A camel is a horse designed by a
committee.” That’s been attributed to more than one person, and it’s an
excellent way to describe written documents that get approved by authorities who
are more concerned about things other than the content of the documents
themselves. In other words, documents produced by corporations and governments.
Recently, I’ve found some especially great
examples of terrible writing. I’ve changed a few words to protect the guilty,
without affecting the weight of its awfulness.
Many participants in consultations
expressed the view that fostering a change in attitudes and behaviours is
necessary to counter the culture of instant gratification and its impact on
health.
That sentence is overloaded, cramming
several ideas into one string of words: changing attitudes, which are distinct
from behaviours; instant gratification as a culture; and health. As if that’s
not enough, the Select Committee of Awful Writing Creation and Promotion
(SCAWCP) jammed in the superfluous phrases “participants in consultations,”
“expressed the view” and “fostering a change.”
Committees that review and approve writing
seem to prefer passive sentences—the kind of sentence that doesn’t tell you who
or what performed the action. I think that’s because the people on these
committees either don’t want to take responsibility for the actions described,
or don’t want to give anyone else credit.
Take this example:
Some positive results were reported from initiatives that help individuals reflect on personal values, set goals and take concrete steps to align their behaviours with their values and personal goals.
Committee writing often shows chains of words
and phrases, placed so that readers cannot tell which is most important. Again,
this probably results from the competitive nature of committees—no one is
willing to let another’s idea take prominence over their own.
Participants in the consultations noted that many people are uncomfortable talking about colon health and that there is a stigma associated with getting help to improve health understanding, which has been a barrier to building their health knowledge.
What is that sentence about—the
consultations, colon health, a social stigma, understanding of health or
barriers to knowledge?
Here’s a string of adjectives. Maybe
they’re all equally important to the plan, but SCAWCP apparently thinks a
subject is not important:
With a focused plan that is inclusive, relevant and accessible, the aim is to help patients understand the Internet and take steps that will enable them to use online resources to their best advantage.
That’s the problem—neither did the
committee. The people who had approval authority over these documents did not
have the same objectives. The committees expected a single document to achieve
different, sometimes competing goals.
What’s the solution? As always, go back to
the beginning and get a GRIP:
- Goal—why are you writing this sentence, this paragraph, this document? What do you want your readers to do after they read your document? Before you start writing, state the goal clearly. Keep it in mind while you are editing, reviewing or approving any document.Examples of goals:
- propose a strategy
- sell more products
- explain how to save money.
- Reader—whom is this document for? What do they know, what do they need to understand, what motivates them?
- Idea—the thesis statement, the most important idea in your document. Try this: “You have to only one sentence to tell me what your document says.”
- Plan—the other ideas that support or prove the main idea. Put them in the order that will take the reader from your thesis statement to fulfilling your goal.
If your goal is to improve understanding of
colon health, for example, you need to know who your readers are, what they
know about colon health now, what they need to learn, and what would interest
them in reading about their colons. Then you need to organize the information
so that these particular readers can follow it.
However, getting an executive’s approval on
your idea for a strategy to improve the public’s knowledge of colon health takes
a very different document. Its goal would to get a signature or an approval to
spend some resources, the reader would be one person or a small group of
people, and the thesis would be something like: “We need to spend X dollars on
this strategy so that this organization will benefit in the following
particular way.”
Writing well is not easy, but it’s not
complex, either. It’s a matter of keeping the basic rules in mind. The next
time you submit your writing for approval, remind the review committee about
your goal, reader and thesis.
